Shipping Policy

 

 

*Australia, USA, Canada, And The UK

*Free Shipping over 50$ USD.

Solesmates.com Provides free shipping to the above-mentioned countries when you buy 50.00 USD and more.

Please note that Free Shipping is a Standers shipping and it takes between 10 to 15 Business Days. (Excluding Holidays & Weekends.)

Orders to Australia, USA, Canada, And the UK Bellow 50$ Will be Charged for Standards Shipping 5.50 USD  10 to15 Business Days.

Express Shipping to Australia, USA, Canada, And the UK: We Use DHL Express Services or FEDEX Express Services with an Extra Fee of 23.80$ USD. A tracking number will be provided.

Express Shipping to Australia, USA, Canada, And the UK Estimated Time Between 4-8 Business Days (Excluding Holidays & Weekends.).

*Rest of Europe Shipping:

 Standard Shipping for 5.70$ USD Which will take 5 to 15 Business Days (Excluding Holidays & Weekends.) for an order to arrive.

Express Shipping to Rest of Europe: We Use DHL Express Services or FEDEX Express Services with an Extra Fee of 12.70$. A tracking number will be provided.

Express Shipping to Rest of Europe Estimated Time 4-8 Business (Excluding Holidays & Weekends.)

* Rest Of The World Shipping:

Standard Shipping 3.99$ USD Estimated Shipping time is between 10-20 Business Days (Excluding Holidays & Weekends.).

Express Shipping: We Use DHL Express Services or FEDEX Express Services with an Extra Fee of 24.80 USD.  A tracking number will be provided.

Express Shipping: Estimated Shipping Time is 3-10 Business Days (Excluding Holidays & Weekends.)

IMPORTANT INFORMATION:

  • All Shipping Rates are in USD
  • Business Days are (Monday to Friday) 9:00 am to 4:00 am Canadian Eastern Time. Weekends (Saturdays & Sundays)
  • Estimated Shipping Times are never guaranteed by Solesmates.com as a lot of factors can play in the timing of delivery such as Customs, Weather, Flights Schedules, Logistics, Etc.
  • Solesmates.com Can’t be held accountable for any delays caused by 3rd party authorities and it’s not responsible of any additional fees may be asked in form of taxation or customs / brokers fees etc..
  • Any orders made during Holidays or Weekends will be processed on the next following working business day.
  • Since 2 of our major warehouses are located in the Far East (Hong Kong & Singapore) please note that orders during Jan 24th, 2020 to Feb 10th, 2020 will be subject to a delay in processing and shipping due to the Chinese New Year’s Holidays.
  • Shipping Prices may be Subject to changes at anytime without prior notice.
  • Tracking no are provided by solesmates.com for Express Shipping only.