Shipping Info

 

PAYMENT CONFIRMATION

A confirmation email will be sent to you once the order is authorized and verified.
Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
PROCESSING
It normally takes 3-5 business days to process your order. Please note that holidays & weekends are not included.
SHIPPING
Shipment takes approximately 10 to 16 business days to reach destination countries.

Please note: Total Delivery Time = Processing Time + Shipping Time.

 Due to the High Volume of Orders, Shipments May Take Longer Time.

Important: International shipments may be subject to import taxes, duties, and customs fees, which are levied once your package reaches the country of destination, and are the sole responsibility of the customer. Solesmates.com cannot predict what your particular duties, taxes, cutoffs fees may be. Solesmates.com is not responsible for payment of customs, taxes, and duties.

You can Track your order at anytime after we provide you with a Tracking No.

                 For any question please email us at customercare@solesmates.com